As the Receptionist and Administrative Support Representative, you will be the first point of contact for customers, ensuring a warm and professional experience for those calling or visiting the office.  You will also play a key role in supporting administrative functions across multiple business lines, helping to maintain smooth day-to-day operations. Your ability to multitask, stay organized, and provide exceptional service will contribute to the overall efficiency and success of the team.

What You Will Do

• Provide administrative support across different departments to ensure smooth office operations.
• Serve as the first point of contact, ensuring all calls are answered within three rings in a friendly and professional manner.
• Greet and direct visitors while maintaining a welcoming office environment.
• Register and schedule client appointments as needed.
• Maintain updated records of office supplies and proactively place orders.
• Perform clerical duties such as data entry, filing, scanning and performance tracking.
• Track and manage client compliments, complaints, and error reports.
• Identify and refer potential customers to sales officers.
• Exhibit polite and professional communication via phone, email, and mail.
• Maintain supply inventory, anticipating needs and placing orders as necessary.
• Act as a Privacy Champion, conducting daily spot checks to ensure compliance.
• Carry out additional administrative and operational tasks assigned by management.

What You Need to Succeed

Must-Have:

• Strong written and verbal communication skills.
• Exceptional customer service abilities with a professional and welcoming demeanor.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• High attention to detail and strong problem-solving skills.
• Professional phone etiquette and ability to handle high call volumes efficiently.
• Ability to work under pressure with minimal supervision.
• Dependability, adaptability, and a willingness to take initiative.

Nice-to-Have:

• Vibrant personality with a positive, solutions-oriented approach.
• A strong desire to grow within the organization and take on more responsibilities.
• 1–2 years of experience in a Receptionist or Administrative Assistant role.
• A college degree or relevant certification is an asset.

What’s In It for You?

• Competitive Compensation: Base salary commensurate with experience and potential.
• Health & Wellness Benefits: Access to a comprehensive medical plan.
• Retirement Planning: Enrollment in a group pension plan to secure your future.
• Career Growth & Development: Ample opportunities for professional growth and advancement within the company.
• Supportive Work Environment: Join a dynamic, professional, and people-focused team that values your contributions.

If you're an organized, detail-oriented, and customer-focused professional looking for a rewarding role with growth potential, we’d love to hear from you!

Apply today at info@slendingbahamas.com and become a key part of the Simplified Group of Companies!